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4.5 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 1
Good printer ... Until Epson bricked it with Firmware
Style: WF-3820
Bought this as a replacement for a small office HP that died on us. It is a good machine. Nice features at a reasonable cost. Good color, full duplex, excellent scanning, and reasonable speed. The drivers are fairly crappy in that they constantly want to update and are poorly written and appear to send too much data home. (max out two cores on a modern i7 for a tiny printer driver update.) Overall a good machine and excellent for the price. Epson ink is ridiculously priced so went with high quality refurbished ink cartridges. Worked great at a good price.
Fast forward to July 2022. Epson pushes firmware update for "performance, stability, and security updates" that seems harmless. Who doesn't install newer firmware when it is offered? After the firmware update the printer claimed that the ink cartridges were faulty and refused to function. Turns out that the printer is now a brick until I buy genuine Epson ink refills at an exorbitant price. Turns out the company has had a number of class actions against them in the past for this very shady practice. Time to write up some copy for social media and contact a lawyer. It should be illegal to remove capabilities from a product that has been bought and paid for and working for months. Certainly I will never buy another Epson product and neither will anyone at my company.
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Reviewed in the United States on July 18, 2022
★★★★★ 4
Good quality , almost perfect.
Style: WF-3820
I would give it a 5 star if it stayed connected. It can be temperamental at times connecting to the wifi. Once it's connected it works great. The app for the phone works flawlessly and it sends it relatively quick but if you have multiple pages to scan sometimes the printer freezes up. Causing a heartache and delay or needing to reset the printer. Overall it's a nice printer and compact in size .
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Reviewed in the United States on April 9, 2025
★★★★★ 5
Wifi works great.
Style: WF-3820
Printer works great, learning curve to getting the settup right. Printed some pictures so fare nice prints and a lot of setings to ajust to give you exactly what your looking for.
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Reviewed in the United States on May 10, 2026
★★★★★ 5
All four functions
Style: WF-3820
Tested the fax. Copy. Print. Scan. They all work fine. There are other features it has but I didn't try yet. Not sure how fast it uses up the ink. I'm still using the ink it came with.
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Reviewed in the United States on May 21, 2026
★★★★★ 5
Buena herramienta para impresión
Style: WF-3820
Buena impresora
La recomiendo es rápida .
Tiene algo que algunas veces toma dos hojas pero eso se resuelva con despegar las hojas
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Reviewed in the United States on May 24, 2026